FAQs

1. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment options available during checkout.

2. Which countries do you deliver to?

Gloxir delivers exclusively within Europe. We ship to all EU member states and selected non-EU European countries.

3. How long does delivery take?

Delivery times vary depending on the destination:

• EU Countries: 5–10 business days

• Non-EU European Regions: 7–14 business days
  Please note that large or heavy furniture items may require additional transit time.

4. How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can check the status of your shipment at any time using the provided link.

5. Can I change or cancel my order?

Orders may be changed or cancelled within 12 hours of purchase. After this period, the order may already be processed or shipped and cannot be modified.

6. What is your return policy?

Customers may request a return within 14 days of receiving the item. Returned products must be unused, undamaged, and in their original packaging.