Payment Policy
1. Accepted Payment Methods
We offer a variety of secure payment methods to ensure a smooth shopping experience. You may complete your order using the following options:
Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
PayPal
Other secure payment methods as displayed at checkout
2. Payment Processing
All payments must be completed at the time of purchase.
Orders will not be processed or shipped until payment is successfully received.
3. Pricing & Currency
All prices on our website are listed in U.S. Dollars (USD).
Prices may change without prior notice, but confirmed orders will not be affected.
4. Order Confirmation
Once your payment is successfully completed, you will receive an order confirmation email within a few minutes. If you do not receive it, please check your spam folder or contact our customer service team.
5. Failed or Declined Payments
If your payment fails, please try again or choose another payment method. Common reasons include:
insufficient balance
incorrect card information
bank security restrictions
international transaction limitations
We are not responsible for delays caused by payment authorization failures.
You may contact your bank for further assistance.
6. Fraud Prevention
To protect both customers and our platform, Gloxir may perform verification checks on high-value orders or suspicious transactions. We may request additional information to verify your identity. Orders that cannot be verified may be cancelled and refunded.
7. Contact Us
If you have any payment-related questions, please reach out to:
Email: RLQ0222@outlook.com
Gloxir
Company: R &LQ LIMITED
Email: RLQ0222@outlook.com
Phone: +852 52023978
Address: FLAT 2304, 23/F, HO KING, COMMERCIAL CENTRE, 2-16 FA YUEN STREET, MONG KOK, KOWLOON, HONG KONG