Payment Policy

1. Accepted Payment Methods

We offer a variety of secure payment methods to ensure a smooth shopping experience. You may complete your order using the following options:

  • Credit & Debit Cards (Visa, Mastercard, American Express)

  • PayPal

  • Klarna / Clearpay / Other Local Pay-Later Services (where available)

  • SEPA Bank Transfer

  • Apple Pay / Google Pay

Please note that available payment methods may vary depending on your delivery country within Europe.

2. Payment Security

All payments are processed through encrypted and certified payment gateways. We do not store your card details on our servers. Gloxir follows strict European data-protection standards, including GDPR compliance.

3. Currency

All product prices are displayed in EUR (€) by default. If you pay in another currency, your bank or payment provider may automatically convert the amount according to its exchange rate and may charge additional fees.

4. Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email within a few minutes. If you do not receive it, please check your spam folder or contact our customer service team.

5. Failed or Declined Payments

If your payment fails, please try again or choose another payment method. Common reasons include:

  • insufficient balance

  • incorrect card information

  • bank security restrictions

  • international transaction limitations

You may contact your bank for further assistance.

6. Fraud Prevention

To protect both customers and our platform, Gloxir may perform verification checks on high-value orders or suspicious transactions. We may request additional information to verify your identity. Orders that cannot be verified may be cancelled and refunded.

7. VAT & Duties

All prices shown include VAT for EU countries unless otherwise stated. For deliveries to non-EU European regions, additional duties or taxes may apply, depending on local regulations.

8. Contact Us
If you have any payment-related questions, please reach out to:
Email: support@gloxir.com