Privacy Policy

At Gloxir, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make purchases on our website. By using Gloxir, you agree to the practices described here.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment information.

• Account Information: Username, password, and order history if you create an account.

• Technical Information: IP address, browser type, device type, operating system, and browsing activity on our website.

• Cookies and Tracking Data: We use cookies and similar technologies to improve your experience and analyze website performance.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders.

• To provide customer support and respond to inquiries.

• To send transactional communications, such as order confirmations, shipping updates, and account notifications.

• To personalize your experience and improve our website and services.

• To comply with legal obligations and prevent fraud or misuse.

3. Sharing Your Information

We do not sell your personal data. We may share information with trusted third parties only for the purposes of:

• Fulfilling and delivering orders (e.g., shipping providers, payment processors).

• Legal obligations or government requests.

• Protecting our rights and preventing fraud.

4. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Rights (GDPR Compliance)

As a user in the European Union, you have the following rights:

• Access and Rectification: You can request access to your personal data and correct inaccuracies.

• Data Portability: You may request a copy of your data in a commonly used electronic format.

• Right to Erasure: You can request deletion of your personal data, subject to legal and contractual obligations.

• Restriction and Objection: You can request restrictions on processing or object to certain uses of your data.

• Withdraw Consent: You may withdraw consent for data processing at any time.

To exercise these rights, please contact us at privacy@gloxir.com

6. Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Cookies

Gloxir uses cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences in your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.